How to present Customer Service on a Resume
When trying to get a customer service job, it’s essential to list your relevant qualifications and experience in your resume. A well-written resume can make a big difference in getting the job you’re looking for. The team at Grafton Resume, we specialize in offering resume writing services to aid you in standing out from the rest of the applicants. In this post, we’ll provide tips on how to describe the quality of service you provide on your resume.
- Use action verbs. When talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in the work of customer service and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be precise when describing your service experience. Instead of using the phrase "worked in customer service," you should say "managed an entire team of customer service representatives and took care of customer complaints."
- Offer metrics: Include relevant measures such as satisfaction ratings to show your impact. For example, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Tailor your resume: Tailor your resume for the customer service position you’re applying for. Highlight the experience and skills that are most relevant to the position.
- Get professional assistance and proofread your resume: Proofread your resume before uploading it to ensure it’s error-free. If you require assistance, consider seeking professional help from Grafton Resume.
By following these tips, you can create a customer service resume that effectively highlights your experience and capabilities. Keep in mind to tailor your resume to the job that you’re applying for and be sure to proofread your resume prior to submitting it. Grafton Resume can also assist you in writing a powerful resume that showcases your skills as well as your experience.
