How to write a customer Service Resume

Posted by Grafton Resume on 9 Jan 2026

A successful customer service curriculum vitae or (Curriculum Vitae) should highlight your pertinent knowledge and experience. A well-written resume or CV and a professional cover letter, in addition to a professional LinkedIn profilecan make a an enormous difference when applying for the job you want. At Grafton Resume, we specialize in offering resume and CV writing services covering letter writing, as well as LinkedIn profile optimization services to help to stand apart from your competition. In this post, we’ll explain how to present the customer service aspect on a resume or CV, demonstrate capabilities in customer service on your resume or CV and give tips regarding how to present your the skills of customer service.

How to describe the customer service in an application or resume:

In describing your customer service experience, be sure to focus on specific job duties and responsibilities. Use action verbs, like "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant metrics, like customer satisfaction , to illustrate your impact.

How do you display the skills of customer service in a resume or CV:

When you write about your experience, be sure to identify specific abilities relevant to customer service, like solving problems and communication. Include any relevant certificates or training for example, a customer service training course or certificate for a particular customer service software.

What should I write about when it comes to customer skill in customer service?

When you write about your customer service abilities, concentrate on the most essential and pertinent skills to the job you’re applying for. For example, if the job involves a lot phone communications, you should highlight your previous experience and abilities in customer service via phone.

How do I write my customer service experience:

When writing about your customer service experience, include specific examples and measure your successes. As an example, instead of simply saying "Helped customers with their concerns," say "Assisted an average of 50 customers per day with their inquiries, resulting in a 90% percent satisfaction."

If you follow these guidelines that you will be able to craft an effective customer service resume, an application letter, and LinkedIn profile that showcases the relevant skills and experience you have which makes you a great applicant for positions in customer service. Be sure the need to check your resume, your CV or cover letter prior to the submission and also think about getting help from a professional Grafton Resume if you need assistance.

Great job from Tanja. After looking over my new resume it looks so good I want to hire myself.
Mike Zentner
Outstanding service and super quick to do it tanja is the GO TO girl. Awesome job
Jason Latsarnos
Very professional, fast and affordable. Great Resume and CV. I shopped around and glad I did. Thank you Tanja and team!
Migaloo
Cannot speak highly enough about my new resume and cover letter. Tanja has done an amazing job. I haven’t needed a resume for 26 years as I’ve been with the same employer but due to the current situation with COVID-19 I’m out there having to get back into the game. The advantage of Tanja writing my resume is that she has a background in HR and understands what looks good and the importance of making an impact with key words. Tanja also helped me apply for a job with that required specific targeted responses. Many thanks great work and an effortless and seamless process.
Troyboiz S
I can’t recommend this company enough! I get so many compliments on my resume. Every job I have applied for I have been offered based on it. Trust me Tanja is a wizard!!! Amazing job again helping me with the selection criteria. Easy 5 stars!!
Rebecca White
Just had my resume update by Grafton resume. Really great service, made me feel very welcome and offered great advice. Love my new CV thank you Grafton resume.
Samantha McNelly
Very well detailed resume written by Tanja, beyond my expectations.
Luke C
A very professional service that achieves fantastic results. With my new look resume and cover letter, I applied for a job on Monday and had an offer by Friday. Highly recommended.
Joshua Booyens
First time using a resume writer, and so happy with the finished resume. I was also so impressed with the prompt responses throughout the whole process from Tanya and in general the quick turnaround time to produce it. I love the fact the resume represented who I am based on my skills and attributes. I definitely recommend Grafton Resume to anyone who hasn't used a resume writer before. They are also so affordable compared to so many on the market who charge an absolute fortune.
Angela Skaf
Response from the ownera year ago Hi Lyssa, thank you so much for your wonderful rating. It was a pleasure assisting you and we wish you every success with your new documents.
Lyssa E
How to write a customer Service Resume

Resume

We provide professional resume writing services.

How to write a customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How to write a customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to write a customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our highly seasoned resume writers will ensure that your resume stands out from the crowd.

We are a team of highly certified and experienced HR professionals, recruiters, and consultants that are dedicated to delivering an excellent, well-written resume or cover letter.

We pride ourselves on our vast knowledge of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast range of industries and professions means that we can produce a high-quality, powerful resume that suits your specific requirements.

Our end goal is to provide you with a striking and impressive resume that is correctly maximised for success in Grafton‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be happy with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475